Zebra KC50 – the perfect solution for self-service applications

What are self-service solutions?

Self-service in a company isn't just about checkout kiosks in shops. It also includes:

• 📦 Pickup and return points for equipment or goods
• 🧾 Stations for printing labels, invoices, ID cards
• 🔄 Clocking in and out or registering work start
• 🔍 Searching for information on assets, orders, or availability
• 🛠 Reporting faults or requests by employees

With self-service, you save time, reduce errors, and ease the burden on your staff.

Zebra KC50 – a kiosk ready for action

What is this device?

The Zebra KC50 is an industrial-grade “kiosk box” computer:

• 🧠 Powerful Qualcomm 6490 processor and Android 11
• 🌐 Connectivity: Wi-Fi, Bluetooth, Ethernet, USB, RS232
• 🖥 Supports Full HD touchscreens
• 📦 Ports for printers, scanners, keyboards, cameras
• 🔧 24/7 operation – industrial durability
• 🔒 Management and security via MDM (e.g. Springdel)

What can you use the Zebra KC50 for?

✅ Internal equipment rentals

• Employees log into the point on their own
• Pick up or return equipment (tools, laptops, materials)
• Print a receipt using a connected Zebra printer
• Data is sent to the system (e.g. FileMaker)

✅ Service and request stations

• Employees report faults or submit requests
• The device prints a ticket number
• The system automatically assigns the case and triggers a workflow

✅ Self-service info kiosks

• Clients or staff can check product availability, order numbers, instructions
• Integrated with a database or FileMaker WebDirect app

✅ Time tracking stations

• Log in with an RFID card or QR code
• Confirm check-in/check-out
• Automatically generate reports and integrate with HR systems

Why Zebra KC50?

• 🔧 Ready for continuous use – industrial-grade reliability
• 🔌 Flexible ports – connect everything you need
• 📲 Compatible with Web apps, FileMaker WebDirect, and Android
• 🧩 Easy integration with Zebra printers (ZD421, ZT411, etc.)
• 🔐 MDM support for centralised management and security

Integration with Claris FileMaker

KC50 works perfectly with solutions built in Claris FileMaker:

• Self-service applications available via WebDirect
• Real-time data collection and processing
• Support for touch interfaces and QR codes
• Process automation – e.g. sending emails, printing confirmations
• Connection to asset, user, and rental history databases

Example: Self-service equipment pickup point in a logistics company

1. Employee logs in with a QR code or ID number
2. A list of available equipment appears on screen (scanners, terminals, tools)
3. They select what to borrow – the system records the operation
4. Zebra ZD421 prints a confirmation label
5. The FileMaker app updates the rental history

What are the benefits?

• ⏱ Shorter handling and registration times
• 👥 Reduced workload for IT, admin, or logistics teams
• 📊 Automatic reports and full control over assets
• 🛡 Improved process security and compliance
• 💡 Fast deployment of additional kiosks or access points

Self-service is the future

Companies investing in self-service solutions gain not only operational efficiency – they create modern work environments, boost employee and customer satisfaction, and adapt faster to change.