What exactly is KYC?
KYC (Know Your Customer) is a set of procedures that allows a company to verify a client's identity – and often their legal status, ownership structure, or sources of funding. This process is essential for:
- Banks and financial institutions
- Insurance companies
- Leasing companies
- Fintechs
- Firms providing legal, consulting, or B2B services
The problems with traditional approaches
Many companies still conduct KYC manually – via email, PDF forms, and scanned documents. This leads to several issues:
- ❌ Lack of consistency and standardised data
- ❌ Time-consuming processing and archiving
- ❌ Risk of errors when retyping information
- ❌ Difficult access to verification documents
- ❌ Poor auditability of the process
How do Claris FileMaker, Studio, and Connect solve these problems?
Claris offers three complementary tools that together create the ideal platform for digitising the KYC process:
✅ Claris FileMaker
- Create a central customer database
- Automate registration and verification
- Workflow management: assign to analyst, status updates, reminders
- Generate and archive documents (PDF, XML)
- Access security (roles, login, data encryption)
✅ Claris Studio
- Online forms for clients and partners
- Self-service data entry and document upload (e.g. ID scan, company registration)
- Dynamic logic in forms – e.g. conditional fields or required sections
- Easy integration with your website or B2B system
✅ Claris Connect
- Automate data flow between Studio, FileMaker, and other tools
- Email or SMS notifications for clients and employees
- Integration with external databases, CRM, ERP, e-signature systems
- Ability to build an entire sequence: from form to validation to archiving
Example: KYC process in a leasing company
- Client fills in an online form (Claris Studio)
- The system verifies data accuracy and sends it to FileMaker
- FileMaker assigns the application to an analyst and triggers the workflow
- After analysis, the client receives an automatic verification result
- KYC documents are archived and linked to the client record
- Claris Connect sends the data to the CRM or another system
What are the benefits of digitising KYC?
- 📉 Reduced time required for customer verification
- 📁 Organised, centralised data with full contact history
- 🔐 Improved data security (encryption, permissions)
- 🔍 Better auditability and compliance with GDPR / AML
- 📲 Improved customer experience – faster and more convenient
Scalability and flexibility
Every company has a slightly different KYC process – FileMaker lets you build a system that fits your exact needs:
- Create different verification paths (e.g. for individuals and companies)
- Support multilingual workflows
- Expand the system with new modules – e.g. scoring, contracts, e-signature
Integrations that make a difference
Claris Connect allows you to easily integrate the KYC process with:
- CRM systems (HubSpot, Salesforce, Zoho)
- ERP systems (e.g. Symfonia, SAP, Subiekt)
- E-signature tools (e.g. Autenti, DocuSign)
- Google Workspace / Microsoft 365
- Public registers and databases (e.g. GUS, KRS)
Summary
A digital KYC process isn’t just convenient – it’s a competitive advantage. With Claris FileMaker, Studio, and Connect, you can:
- 🚀 Reduce customer onboarding time
- 🔐 Improve security and regulatory compliance
- 🧩 Integrate the process with the rest of your system
- 🧠 Maintain full control over data and workflows
👉 Want to see what the KYC process could look like in your company?
Schedule a free consultation!